Since 2003 we have been working with this long standing customer to support them with routine electrical maintenance throughout their plant on one day per week basis. In addition to minimizing downtime due to electrical malfunctions, this project has involved the full documenting of all the many and disparate electrical circuits that have evolved over fifty years of manufacturing on the site. This has enabled us to minimize downtime and vastly improve the efficiency of the site. We have an extremely close working relationship with the engineers and are now given a weekly list of maintenance jobs to carry out by their Production Managers. Our work with them has expanded to include hydraulics, pneumatics and mechanical repairs and we are regularly consulted on general engineering issues as a key partner in their team. The customer's site is now running more efficiently than ever before, the trust and respect between ourselves and the client is second to none and they see us as an ongoing integral partner in the maintenance of their site, so much so that they have recently asked us to attend site two days a week.
I wish to confirm that for a number of years Detailed Services Ltd. has been employed as a subcontractor. The contracts that DSL have been employed on include a mixture of Chemical, Food, Paper and general utilities.
All of the above clients require a high level of Safety, Health, Environmental and Legal management and DSL provide that entire requirement. Please feel free to contact myself to confirm DSL’s suitability to be a preferred supplier.
Senior Contract Manager
We have used DSL for several years now, and I can highly recommend their services. We have forged a strong working relationship between us throughout this time.
I have found them to be indispensable to our Timber business, always professional with good sound advice always available. They are very knowledgeable in their field, and quickly gain knowledge of our requirements also. They have become my 1st port of call, when I need assistance, or just advice.
Group Technical Manager
The installation of the kaizen cells has been achieved according to plan, budget and timescales avoiding any complications and production downtime. Your engineers have fully understood our requirements and have been a key part in delivering the project, working efficiently alongside our own personnel. All recommendations you have made along the way have served towards a successful installation.
We intend to use this project as a benchmark for the rest of our production areas. DSL will be an integral part of the team that will implement these changes. Please give our thanks to all involved in the project.
Site Services & HSE Manager